How can you use rewards to encourage salespeople to be more customer-centric?

These days, if you open the newspaper or listen to the radio, you notice that one of the most talked-about topics around business is compensation systems: Â "top managers earn sizable bonuses that do not reflect the performance of the company; furthermore, it seems unfair to the staff.Â" People want to get rid of bonuses and also variable pay. Now, in our opinion, this is a little too short, because what is the alternative?

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